Monthly Archives: June 2012

Computer Repair Sacramento CA - Jonathan Warner Knowledge Base: How to do an iPhone screenshot or iPhone screen capture using only the built-in IOS functionality and no 3rd party apps!

iPhone Screenshot - iPhone Screen Capture

Capturing your iPhone's display is quite simple and easy. In fact, the only requirement is running iPhone software verion 2.x or greater. Find iPhone software version at: Settings - General - About - Version. Here's the trick:
  1. Press and hold the Home button on the front of your iPhone.

iPhone Screenshot or iPhone Screen Capture How-to

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TDSSKiller - How to Detect TDLFS File System - Dell Computer Repair Sacramento CA

Computer Repair Sacramento CA - Jonathan Warner Knowledge Base: How to resolve PRB 4 XLDR ATA Error and Loading PBR for Descriptor 2 Error for Dell laptop repair and Dell computer repair.

I have confirmed the PRB 4 XLDR ATA Error can be caused by malware, such as the TDSS Rootkit which uses a forth partition (usually less than 10Mb) at the end of the drive. Once the malware is removed, errors may persist in the form of loading pbr for descriptor 2 error.

The information presented here is informational only. Malware removal and system configuration changes should only be performed by trained technicians.

PRB 4 XLDR ATA Error - Malware Scan

Use TDSSKiller to scan for the TDSS file system: Click Change Parameters. Select TDLFS File System. Click OK. Click Start Scan. TDSSKiller - How to Detect TDLFS File System - Dell Computer Repair Sacramento CA

PRB 4 XLDR ATA Error – Loading PBR for Descriptor ...

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Jonathan Warner - Computer Repair Sacramento CA - Knowledge Base: Hardware ID Root Legacy_Saskutil 0000 and Root Legacy_Sasdifsv 0000. What causes the device manager to report new hardware detected and startup errors? While completing a TDSS Rootkit removal and data recovery virus removal, I came across this error. Of course, no new hardware had been added. Also, there were no unknown devices in device manager just previous. This error took me by surprise, so I took stock of what just changed on this system. Nothing that I would expect to cause this error. SUPERAntiSpyware had just been uninstalled...

What is Root Legacy_Saskutil 0000

Saskutil is

Unknown Device root legacy_saskutil 0000 sasdifsv

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Computer Repair Sacramento CA - Jonathan Warner Knowledge Base: How to troubleshoot and fix C_SpUrsDll Not Found error and C_PsdRsDll Not Found error messages.

C_PsdRsDll Not Found Error

The PSD Shell Extension - Resource file not found! error message is related to the Infineon TPM Software (Trusted Platform Module) and can affect all recent versions of Windows, so you may get c_psdrsdll not found XP, c_psdrsdll not found Vista, or c_psdrsdll not found Windows 7; however, this does seem to primarily occur with HP computers and laptops, so regardless of the Windows version, it's most likely going to be c_psdrsdll not found HP computer, but I do know that it can happen with an MPC laptop also. The error would occur when Windows starts up and until the OK button on the error message was clicked, the computer would lock up. One solution would be to repair or uninstall and reinstall the TPM software, but since it's just

C_SpUrsDll Not Found Error – C_PsdRsDll Not Found Error

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Computer Repair Sacramento CA - Jonathan Warner Knowledge Base: How to Export Netzero Contacts from webmail and format data to import into another webmail provider or email client such as Microsoft Outlook or Mozilla Thunderbird.

I apologize for the many steps required to export Netzero webmail contacts. If an email client such as Outlook or Thunderbird is set up and contacts are already syncing, export contacts directly from the client. This post assumes that a client is not set up and documents a method to export export Netzero webmail contacts.

Prerequisites: You must be able to access the Netzero webmail account via a web browser. You will also need word processing software, such as Microsoft Word, and spreadsheet software, such as Microsoft Excel.

Export Netzero Contacts

Log on to Netzero webmail, under Netzero Message Center, click Netzero Address Book tab: Select Netzero Address Book - Computer Repair Sacramento CA

Export Netzero Contacts – Computer Repair Sacramento CA

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